Yazı | Social Inclusion of

QualityRights is a framework and approach developed by the World Health Organization (WHO) to support the improvement of mental health and social care services, with a focus on promoting the rights and dignity of people who use these services.

The QualityRights approach aims to support the implementation of the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD), which recognizes the rights of people with disabilities to live independently and be included in the community. It also aims to support the implementation of the WHO's Mental Health Action Plan 2013-2020, which calls for the development of mental health systems that are responsive to the needs of people with mental health conditions and that promote their rights and dignity.

QualityRights is based on the principles of human rights, social justice, and recovery, and it emphasizes the importance of involving people who use mental health and social care services in the design, delivery, and evaluation of these services. It also emphasizes the need for collaboration between different sectors and stakeholders, including people who use services, their families and caregivers, and service providers.

The QualityRights framework consists of six core components:

Legal and policy frameworks: Ensuring that legal and policy frameworks are in place to support the rights and dignity of people who use mental health and social care services.
Service delivery: Promoting the development of mental health and social care services that are responsive to the needs of people who use them, and that are delivered in a respectful and dignified manner.
Service user and family involvement: Encouraging the involvement of people who use services, their families and caregivers, in the design, delivery, and evaluation of mental health and social care services.
Human rights protection: Promoting the protection of the human rights of people who use mental health and social care services, including their right to privacy, confidentiality, and informed consent.
Capacity building: Supporting the development of the skills and knowledge of people who use services, their families and caregivers, and service providers, in order to promote the rights and dignity of people who use mental health and social care services.
Monitoring and evaluation: Ensuring that mental health and social care services are regularly monitored and evaluated, in order to identify areas for improvement and to ensure that they are meeting the needs of people who use them.

Implementing the QualityRights approach requires the commitment and cooperation of a wide range of stakeholders, including governments, service providers, people who use services, their families and caregivers, and civil society organizations. By working together, it is possible to create mental health and social care systems that are responsive to the needs of people who use them, and that promote their rights and dignity.